Legal Information, Complaints and Dispute Resolution

Legal Information, Complaints and Dispute Resolution

Status: Provisional information subject to review under Portuguese law.

Seller identification

  • Company: TERREIRO DINÁSTICO LDA
  • Legal form: Sociedade por Quotas (Lda.)
  • NIF/VAT: 519306104 (PT519306104).
  • Commercial registration: 519306104 — Conservatória do Registo Comercial de Monção.
  • Registered office: Quinta São João das Areias n.º 66, 8, 2685-012 Sacavém, parish of Sacavém e Prior Velho, municipality of Loures, Lisbon District, Portugal.
  • Email: info@terreirodinastico.com
  • Telephone: +351 912 431 851
  • Returns address: the registered office stated above.
  • Managers: Yiğit Şarlak and Ahmet Tayyib Aydın. The company may be bound by the intervention of one manager, according to the Permanent Certificate.

Activity

The company sells flooring and coverings, including laminate flooring, through its online store.

Complaints

Complaints may be sent to info@terreirodinastico.com or by post to the registered office. Consumers may use the Electronic Complaints Book at www.livroreclamacoes.pt, without prejudice to other legal complaint channels.

Alternative dispute resolution

Consumers may consult the official list of Consumer Dispute Resolution (RAL) entities published by the Directorate-General for Consumers at RAL — map and list of entities. The list includes, among others, the National Centre for Information and Arbitration of Consumer Conflicts (CNIACC). The competent RAL entity for a particular dispute must be determined according to the activity, geographic area and applicable legal framework. TERREIRO DINÁSTICO LDA does not state on this page that it has exclusive or mandatory membership of a specific RAL entity.

Intellectual property

Store texts, brand, logo and visual materials may not be reproduced without permission. Çamsan product images are used under permission reported by the client.

Note: This document is subject to review by a Portuguese lawyer.