Seller identification

• Company: TERREIRO DINÁSTICO LDA
• Legal form: Sociedade por Quotas (Lda.)
• NIF/VAT: 519306104 (PT519306104)
• Commercial registration: 519306104 — Conservatória do Registo Comercial de Monção
• Registered office: R A 66 RC, 2685-012 Sacavém, parish of Sacavém e Prior Velho, municipality of Loures, Lisbon District, Portugal
• Email: info@terreirodinastico.com
• Telephone: +351 912 052 881
• Returns address: the registered office stated above
• Managers: Yiğit Şarlak and Ahmet Tayyib Aydın

Activity

The company sells flooring and skirting boards — laminate flooring, SPC flooring and skirting boards — through its online store.

Complaints

Complaints may be sent to info@terreirodinastico.com or by post to the registered office. Consumers may also use the Electronic Complaints Book at www.livroreclamacoes.pt, without prejudice to other legal complaint channels.

Alternative dispute resolution

Consumers may consult the official list of Consumer Dispute Resolution (RAL) entities published by the Directorate-General for Consumers at RAL — map and list of entities, which includes, among others, the National Centre for Information and Arbitration of Consumer Conflicts (CNIACC). The competent entity depends on the activity, the geographic area and the applicable legal framework.

Intellectual property

Store texts, brand, logo and visual materials may not be reproduced without permission. Çamsan Entegre product images are used with the manufacturer's permission.